No website, no retail, no service.
Lack of website makes basic bank transfers almost impossible. Lack of physical stores exacerbates this issue, and the fact that though their customer support team is available 24/7, to get anything done you need to "escalate the case" for which their teams are extremely backlogged, very long waiting times, and often no resolution. Stick with a major bank! Their services are much better.
Date of experience: October 04, 2024
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