Greta Goranova and I had a zoom…
Greta Goranova and I had a zoom appointment at 1610 on 10/9/24. I was on zoom waiting and when she ‘arrived’ her first words were, ‘we only have 5 minutes because you were late’, I wasn’t late and in my description of my dogs problem I requested she read his file before logging on. She did not. I then attempted to give her a very abbreviated description of Marley’s situation. ‘He had had a full course of neomycin, polymyxin B sulphates & dexamethasone’ that ended 2 weeks ago. My request was to find out if (in her professional opinion) if these were just ‘old fart’ eyes as he could still take short walks, etc. I shown the camera on Marley’s face and asked her to make an assessment of how his eyes looked. Her response, ‘well how am I supposed to assess which you just moving the camera around. Completely argumentative and defensive. <br>
Date of experience: October 09, 2024
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