Unprofessional…Not sure what happened here
Not sure what happened here, the truck never showed up, went to the wrong address and I would have never known it had it not been for one of the local print shop workers calling me to say there was a truck there asking for me. I called three times throughout the day to make sure the driver was en route but never got a return call and then my customer service rep left for the day without providing a solution. My freight is still sitting in the loading dock and we missed our receiving deadline because of this. Huge disappointment and waste of our time!!
Date of experience: September 12, 2024
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