Confusing
I did not like the contradictory information about what the temporary/short term policy actually covers. On one hand, it states what it covers, then there is a disclaimer that says it may not cover any of those things. It's a bit confusing. Also, I was supposed to get an email about logging into the portal, but that still hasn't arrived. I did, however, get an email from "The Benefit Boss" wanting me to schedule a meeting with an agent for some reason, but there is a major typographical error in the message that makes it look like a scam. I don't need an agent; I need to access the policy I just paid for. This process doesn't give me the warm and fuzzies, that's for sure.
Date of experience: September 18, 2024
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