I received a broken zip dress on my…
I received a broken zip dress on my first ordered. I quickly reached out via messenger and got a quick reply from Lance. After reviewing the photos I sent,<br>I had another quick reply with two options - I opted for a replacement dress. Another message quickly followed with order confirmation & delivery info plus eco friendly info for ideas of what to do with the broken zip dress. Very impressed by the swift action and will ordered again. I would happily communicate with Lance again - thanks very much!!
Date of experience: September 24, 2024
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