Pre-ordered item gets pushed back several months without notice
We pre-ordered their Cary 2 item in June, which was estimated to be shipped in August. When August came around, the shipping estimate changed to September. Now that September is past, the shipping estimate has changed again to October. <br><br>We had planned to use this bag on a trip in October but now that's obviously not happening. They haven't sent any follow-up emails either, so I had to track these shipping date changes myself. <br><br>Their bags look great and the other reviews make them seem wonderful - but I doubt we're ever getting our pre-ordered product now.
Date of experience: September 27, 2024
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