I will NEVER use Ztrip again!!
I will NEVER use Ztrip again!!! They left me stranded at the airport for 4 hours before I was able to find a ride home on my own. the people who answered the phone repeatedly lied to me. They kept saying that they couldn't find a driver to pick me up, but I saw several Ztrip drivers pick up other travelers. I booked my ride TO the airport a day in advance and I almost missed my flight because they claim they couldn't find a driver to take me. They NEVER contacted me to let me know they couldn't find a driver or I would have driven myself. Extremely poor service.
Date of experience: October 06, 2024
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