Appliance parts 365 is a rip off!
Appliance parts 365 is a rip off. A very unprofessional company which is the perfect example of how NOT to do business. I ordered a refrigeration compressor and when I got it in and installed it it didn't work. I understand this happens every once in a while-not the end of the world. I called the customer service number I found for them and it basically sent me to a voicemail that went nowhere and I couldn't leave a message. I emailed them and I did get a response that told me they would look over the "case" and get back to me soon. More than a week later they said the case was still being reviewed. I was clear that I wasn't expecting my money back I just needed a replacement compressor and of course would send the nonworking one back to them so they could test it themselves. No response at all. I hounded them constantly and I finally got a reply which seemed more automated than anything. And then not another word from them. It's been more than a year now since then, I haven't forgotten, I won't let it go, I still want compensation. So don't put yourself in the same boat as me; don't deal with this company. Order from somewhere else legit where you won't get screwed over and ignored and avoid these scumbags altogether.
Date of experience: September 17, 2023
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