Extremely Helpful & Friendly
Rachel Riordan is the young lady that onboarded me today & I couldn't fault her. She has oodles of patience & when I couldn't quite grasp how something couldn't work for one of my HR tasks, she demonstrated other ways and dashboard views to tackle a way around it - in my first onboard session! Rachel went way over the time allocated for our first video call, because she genuinely wanted me to understand the system(which I do a bit better now). Very pleasant and professional manner & a call I wasn't over excited to jump on, turned out to be very beneficial this afternoon, and less painful than I envisioned!
Date of experience: 17 September 2024
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